Streamlined Insurance: AI-Driven Document Processing for Car Leasing

​Leverage cutting-edge AI to revolutionize insurance document processing for car leasing! By automating complex paperwork, this approach minimizes manual effort, reduces errors, and accelerates approvals.

Challenges​

The client faced significant challenges with their online car leasing platform around:​

  • Making leasing car online experience instant & frictionless for buyers​
  • High online drop rates arising out of offline document vetting​
  • Rising cost of manual legal document review​
  • Variability across insurance documents with redundant cases due to invalid documents​

Solutions​

Zimetrics enabled an AI enabled Insurance Document Processing Automation:​

  • Engineered on Zimetrics 8nap AI engine and hosted on AWS​
  • Deep Learning powered Intelligent Document Processing to deal with visually and linguistically rich document​
  • Model Monitoring with champion challenger MLOPs practices to maintain target efficacy in production​
  • Headless integration with SME in the loop foe edge cases for uninterrupted real time customer experience​

Impact Generated​

40%​

Reduction in online dropout rates due to frictionless instant approval workflow​.​

>35%​

Increase in customer footfall resulted to 15% topline growth.​

>65%​

Straight through case processing, improving 45% of operational efficiency​.

<70 Seconds​

Online case processing time giving real time experience, 7-fold reduction in average case processing time​.​​

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