Need
- Develop and evaluate and implement an enterprise applications stack to facilitate the marketing and selling oral products
- Convergence of data, platforms and processes through low code digital apps
Solution
- Evaluation, selection and implementation of off-the-shelf products befitting client needs.
- Lead generation, nurturing to conversion; marketing automation and case management – HubSpot
- Customer-facing portal leveraging eCommerce platform capabilities to sell core and associated products – Shopify
- Items and Order management, AR/AP management – NetSuite
- Orchestration and process automation tool: PaaS – Celigo
- Development of a portal for channel partners: Dental Practitioners to market and sell oral products using a low-code development platform – OutSystems
Impact
- Quick turnaround of complex solution blueprint
- End-to-end process mapping spanning multiple functions and applications
- Enhanced and more productive customer experience.