Challenges
The customer needed:
- To improve business agility by augmenting manual incident clips assessment
- Enable rapid risk identification
- Reduce turnaround time and improve agent efficiency
Solutions
- Leveraged Google Cloud Compute-based video feed analytics platform
- Analyses acoustic feed, video feed, and sensor data for incident detection
- Developed the solution over Google Cloud platform, Computer Vision, Tensor flow, and Keras
Impact generated
- 23 of 78, Driving behaviors assessed using computer vision.
- Reduced Incident review TAT from 300 secs (manual review) to 42 sec (assisted reviews)
- Review costs reduced by 45%
- Model Accuracy of over 89%