Privacy Policy

Website Privacy Notice

7 FEBRUARY 2023

Zimetrics Technologies Private Limited, Zimetrics Technologies Inc. and Zimetrics LLC or any other directly controlled entities as may exist from time to time and their web presence via the domains Zimetrics.com and any other domains created from time to time, hereinafter referred to as ‘Zimetrics, ‘we’, ‘us’ or ‘our’ is committed to respect your privacy and choices.

The statement highlights our privacy practices regarding Personal Information that we collect and store through this website and for the Personal Information that you provide us while interacting with us on our website (this “Site”) and participating in our events and campaigns.

Collection of Personal Data and its Processing

1. Personal Information that we process

For the purposes of this privacy notice, ‘Personal Information’ is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is in possession of Zimetrics. In general, you may browse our website without providing any Personal Information about yourself.

However, we collect certain information such as:

  • Personal Data that you provide via our website, including information you provide through forms on this Site e.g. name, email address, designation and company;
  • Information about your computer and about your visits to and use of this Site, such as your Internet Protocol (IP) address, demographics, your computers’ operating system, and browser type and information collected via cookies
  • Cookie related details are provided in the Cookie Clause in section 5.

2. Use of your Personal Data

We use your Personal Data for the following purposes:

  • To provide better usability, troubleshooting and Site maintenance;
  • To understand which parts of this Site are visited and how frequently;
  • To provide access to desirable content based on your preferences;
  • To process job applications (more details about which are available on corresponding portals of this website);
  • To provide information and services as requested by you;
  • To assess queries, requirements, and process requests for products and services;
  • To perform client communication, service, billing and administration;
  • To conduct data analysis;
  • To maintain leads;
  • To run marketing or promotional campaigns;
  • To create brand awareness;
  • To provide better services and generate demand;
  • To market products and services based on legitimate business interest under the applicable law; and
  • To conduct processing necessary to fulfil other contractual obligations for the individual.

3. Legal basis for processing Personal Data

We process your Personal Data when it is in the legitimate interests of Zimetrics in connection with marketing, sales, promotion of services which we provide, or which are procured using our services and to improve and enhance the range of those services and offerings. We process your Personal Data in the following circumstances:

  • Communication: We may use your Personal Data to administer and provide services you request or have expressed an interest in, to communicate with you in case of customer support, to process transactions, for sending newsletters, updates and promotional materials, for seeking your opinion and feedback and personalize and/or tailor any communications that we may send you.
  • Advertising: We may use your Personal Data to carry out advertising and market research based on behavioural metrics, geo-location data, demographic data and marketing preferences we capture. We may permit certain third-party companies to help us tailor advertising based on use.
  • Activity Tracking: We may use your Personal Data to track your activity on our digital platforms and personalize and improve your experience. This can be used to create an individual profile for you so that we can understand and respect your preferences or for profiling purposes to enable us to personalize and/or tailor any marketing communications that you may consent to receive from us.
  • Optimization: We may use your Personal Data to operate, improve and maintain this Site, to prevent fraud and abuse.
  • Data Sharing: We may use and share your Personal Data with third parties with whom we have contractual relationship.

4. Disclosure of Personal Data, Data Recipients and Transfer

Zimetrics does not share your Personal Data with any third parties for marketing purposes without seeking your prior permission.

We share your Personal Data within:

  • Zimetrics;
  • Business partners;
  • Service vendors;
  • Authorized third-party agents; or
  • Contractors

5. Use of cookies

Our website uses cookies and similar tracking technologies to collect and process information about visitors' interactions with our website. Cookies are small text files that are stored on your device when you visit a website. They are used to enhance your browsing experience, personalize content, analyze website traffic. By continuing to use our Website, you consent to the use of cookies as described in this Cookie Clause. You may withdraw your consent or manage your cookie preferences by adjusting your browser settings or using the cookie consent management tool provided on our website.

We use the following types of cookies on our website:

  • Essential cookies: These cookies are necessary for the operation of our website and cannot be disabled.
  • Performance cookies: These cookies help us analyze how visitors use our website, so we can improve performance and user experience.

Most cookies used on our Website are session cookies, which are temporary and expire when you close your browser. Persistent cookies may be stored on your device for a longer period. You can manage or delete cookies through your browser settings. Please refer to your browser's help documentation for instructions on how to do this.

We may update this Cookie Clause periodically to reflect changes in our use of cookies or legal requirements. We will notify you of any material changes to this policy by posting the updated version on our website.

If you have any questions or concerns about our use of cookies, please contact us at privacy@zimetrics.com.

6. Access, correction, objection of your Personal Data

Subject to the local legal requirements, you have the right to access, correct, delete or transfer your Personal Data that we hold, including your profile and preferences. You also have the right to object to certain processing and, where we have asked for your consent to process your Personal Data, to withdraw this consent. Where we process your Personal Data because we have a legitimate interest in doing so (as explained above), you also have a right to object to this. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your Personal Data.

Specifically, in certain circumstances, you have the following personal data protection rights:

  • The right to be informed. We are obliged to provide clear and transparent information about our data processing activities. This is provided by this privacy policy and any related communications we may send you.
  • The right to be forgotten. Where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete the personal data. This includes personal data that may have been unlawfully processed. We will take all reasonable steps to ensure erasure.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data including where processing involves automated decision-making.
  • The right of restriction. You can also ask us to delete or restrict how we use your personal information, but this right is determined by applicable law and may impact your access to some of our services.
  • The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You can assert your rights in the corresponding sections by contacting us at privacy@zimetrics.com.

7. Security of your Personal Data

Zimetrics intends to protect your Personal Data and to maintain its accuracy, and we implement reasonable administrative, physical security, and technical controls to safeguard your Personal Data from unauthorised access, use and disclosure.

8. Retention of your Personal Data

Personal Data will be retained permanently unless explicitly requested for deletion by data subject or as per applicable legal requirements at that point in time.

9. Partner Websites

Zimetrics provides links to third-party websites and services. However, Zimetrics is not responsible for the privacy statements, practices, or the contents of any such third-party websites.

10. Updates to this Privacy Notice

Zimetrics may change the data privacy practices and update this privacy statement as and when the need arises, and the same will be made available on the website.